Customer Prices: How to Delete Price Configuration

Introduction

Only customer price configurations that have starting date tomorrow or later can be deleted, except for customer specific price configurations, where the customer has no subscriptions or orders placed, these can be removed if start date is today as well. If a price configuration is removed, it will be removed with immediate effect.

Steps to remove the Customer Prices configuration

1. Go into edit mode of Customer price rule you want to remove by clicking on the Offer Name
   

    

2. In Edit Price view Click on 'Add' button next to 'From / Till' field and create new period that starts from tomorrow till any date in the future (or infinity) and save it.

3. Pop up message will be displayed about conflicting price setting. Hit 'Confirm'. (this will update the currently valid period to finish on the current day).
    

4. Now remove the same period that you have just created.

5. There should be only one period in the From/Till field left (if there are any other for future periods remove them also). Save the settings to finish update of this Customer .
    

Now the edited Customer price configuration should be showing as applicable only until next day. After the date displayed in 'Till' column this price configuration should be deleted.
 

Now the edited Customer price configuration should be showing as applicable only until next day. After the date displayed in 'Till' column this price configuration should be deleted.
 

If customer specific price configurations are being edited, and if the customer has no subscriptions or orders placed, it will be possible to delete price configuration with start date from today, and a message will appear indicating this option.

If the customer has a subscription or orders placed, it will only be possible to delete price configuration with start date from tomorrow, and a message will appear indicating this option.