'Order Pending Approval' Notification Event

Introduction

The OrderPendingApproval' notification event acts as an alert that notifies you when there is an order requiring approval.

Thanks to this notification event, you are aware of pending actions that need to be completed to finalize an order. By reviewing and approving or flagging orders you receive notifications about, you can make sure that transactions are in line with the policy of your organization.

Recipients:
To: Reseller Primary
Cc: (optional):
Bcc: (optional)

What do you need to use this feature?

To configure OrderPendingApproval notification event, you need the following:

• Access to AppXite account.
• Seller admin or distributor admin role 

What are 'OrderPendingApproval' scenarios?

Your organization gets an OrderPendingApproval notification when your approval is needed so that a pending order can be fulfilled.

Usually, such a situation happens when an order requires a review due to credit checks or verifications (for example, when there are large transactions).

This notification event is also important in multi-tier approval processes that require approvals from a few approving partners.

Notification settings in the UI

The AppXite platform has settings that allow you to manage order approval notifications:

• Orders - Pending approval (View) - the setting allows you to manage order approval notifications.
  
• Orders - Pending approval (Toggle On / Off)- the setting lets you turn on email/webhook alerts for orders that require approval.

What does the webhook include?

The webhook related to the OrderPendingApproval notification event includes details that can help you understand the status of an order and what you need to do to finalize that order.

The OrderPendingApproval notification event contains the following:

• reqID - This is a unique identifier that allows you to track a specific order that requires action.
• totalOrderAmount - This parameter indicates the cost of the order
• currency - This shows the currency of an order that requires attention.
• orderType - This parameter shows if the order is a new request or an existing order that has been modified.
• sourceSystem - It indicates the origin of the order. It's usually a static value (for example: "AppXite").
  
• soldto - the ERP ID of the organization associated with the order. The ID is essential for correctly
  
• soldType - It defines the organization type of the approver.
  
• email - It's the primary contact email for the approving organization.
  
• requestAt - it's the timestamp that you can use for notification timeline.