► How does Integrations work?

The Settings section is accessible only in "Seller view". Log in to your platform. Go to "Settings" and choose the sub-section Integrations. It allows you to establish the connection between your platform and 3rd party Service provider's code. Currently, we support 5 different Service providers: 

  • Auth0 - 3rd party authentication service which AppXite utilizes for user identity management.
  • Chat widget - a box that will be installed on the corner of your website. Users can get instant and fast support.  ZenDesk - a suite of support apps that helps transform your customer service.
  • Hotjar - a powerful tool that reveals the online behavior and voice of your users.
  • Inline Manual - a tool to create a better user experience for your customers and employees.
  • Google Tag Manager - tag management system (TMS) that allows you to quickly and easily update measurement codes and related code fragments (tags) on your website or mobile app.

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Auth0

Add your Auth0 client ID and authorize your users to access the platform. Read more in Auth0 Connections and Client Credentials Flow.

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Chat widget 

1. toggle switch (on), the dropdown will show available options: 

a. Zendesk

b. Puzzle Chat

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If Zendesk will be selected, in the required field,- Add your Zendesk API key and integrate Zendesk Support. Read more in ZenDesk Developers Apps Documentation.

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If Puzzle Chat will be selected, in the required field -Add the input field connecting the selected provider's app.

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Hotjar

Add your Hotjar ID and have web and mobile behavior analytics for your platform. For more details read the article, How to Install your Hotjar Tracking Code.

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Inline Manual

Add your Inline Manual API key and guide your users to success with flexible tours, tips, and tutorials. For more details read the article How to: Install the Inline Manual Player.

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Google Tag Manager

Add your Google Tag Manager container ID and update your tags on your platform. Read more in Setup and install Tag Manager.

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