Customers - Customer Rights

Customer Support Customer Support

Settings section is accessible only in "Seller view". Log-in to your platform. Go to "Settings" and choose the sub-section Customers. Here you will find the "Customer Rights" option.

Under "Customer Rights" you have an option to tick "Reject Ordering Without ERP ID". If this tick-box is selected, Customers, that do not have ERP ID defined in the platform, will not be able to order subscriptions. mceclip0.png

Customer without ERP ID, trying to purchase a subscription(s), shall have a pop-up window with information to contact their Account Manager, in order to fill in the ERP ID field:

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