Subscriptions - Renewal Failed
When a subscription renewal is failed, the platform sends a notification to the customer’s primary contact. If no primary contact is set for the organization, no email is sent.
- Notification trigger: Error during subscription renewal
-
Recipients:
To: Customer Primary
Cc: (optional)
Bcc: (optional)
Notification recipients can be edited on Settings page
0
0
Was this article helpful?
0 out of 0 found this helpful
Articles in this section
- Invoice Status Changed
- Order Note Added
- 'Order Pending Approval' Notification Event
- The Status of the Order Changed
- The Product Catalog Was Changed
- Disclaimer About Expected Provisioning Time
- Receive Provisioning Details by Email
- Offers - Become Available
- Scheduled Order - Created
- Custom Date Scheduled Order Cancellation
Add comment
Please sign in to leave a comment.