Subscriptions - Renewal Successful

Introduction

When a subscription renewal is successful, by default the platform sends a notification to the customer’s primary contact informing about that. If no primary contact is set for the organization, no email is sent.
The list of the recipients is configurable based on the preferences.

In this article:

• Email Notificaiton Contents
• How to Enable the Notification?

Email Notification Contents:

Here's an overview of the information included in email notifications.

1. Reseller Logo
2. Customer's name
3. Subscription name
4. Recipients:
   To: Customer Primary
   Cc: (optional)
   Bcc: (optional)

How to Enable the Notification?

1. Go to the seller's portal

2. Go to the seller's "Settings" tab

3. Under "Settings" select "Notifications Settings" then the "Events" tab

5. Look for the notification "Subscriptions - renewal successful" and enable it by clicking on the toggle under the "Email" column

Related Content

• Notification Settings