Quote - Change Requested
When a customer requests a change to a quote and the quote status is set to 'Change Requested,' the platform sends a notification to the customer with the provided comment." In this notification, customers will see prices for each order item and totals per billing cycle.
- Notification trigger: The customer requests a change to your quote
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Recipients
To: Reseller Account Manager
Cc: (optional): Reseller Primary
Bcc (optional)
Notification recipients can be edited on Settings page
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Articles in this section
- Order Note Added
- 'Order Pending Approval' Notification Event
- The Status of the Order Changed
- The Product Catalog Was Changed
- Disclaimer About Expected Provisioning Time
- Receive Provisioning Details by Email
- Offers - Become Available
- Scheduled Order - Created
- Custom Date Scheduled Order Cancellation
- Proposal Submitted
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