Expire Subscription Notification

  • Notification trigger: Subscription expiry date is approaching 
  • Frequency for subscriptions to non-trial offers is sent: 
    • 60 days before expiry
    • 35 days before expiry
  • Recipients: Customer’s primary contact 
  • Content: reminder to review few key things: renewal status, configuration, and price, as well as the PO number that may need an update for the new term



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