Expire Trial Subscription Notification
The expiry notification for trial subscriptions warns users that their subscription may automatically upgrade to a paid version, depending on the vendor. As the expiry date approaches, the platform will send reminders to review the renewal status.
Notifications are sent 1, 3, and 7 days before the expiry date, except if these days fall within the first half of the trial period.
- Notification trigger: The Trial subscription expiry date is approaching
- Recipients:
To: Customer Primary
Cc: (optional): Customer Account Manager
Bcc (optional)
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