Subscription Auto Renewal

  • Notification trigger: Upcoming automatic renewal of the subscription 
  • Recipients: Customer Primary contact. In case there is no Primary Contact set for an organization, an email is sent to nobody. 

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1 comment

  • Jenni Bergman

    Hi,

    Is it possible to send an automatic notification for all renewals regardless of whether autorenewal is turned on or not? We should inform the customers in both scenarios.  Also, could there be several notifications, for example in 3 months and then a reminder in 1 months before the end date?

    Thanks,

    Jenni

    Jenni Bergman
    0