How Preferred Currency Can Be Changed for the Organization?

Customers can select a preferred currency. In order to select currency as a customer, it is necessary to go to the organization's information section.

Scroll down to find "Preferred Currency". Select the Edit icon (pencil) and choose to edit the desired currency, and select the "Save" button.

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NOTE! By selecting 'Seller's currency', the currency used will be set back to the main currency used in the seller's platform.
NOTE2! Customers will not have the currencies drop down list available to them if the seller portal does not have any additional currencies setup in portal
 Settings – Currency & Payments - Currency.
 
After pressing the Save button, a pop-up window will appear, "New preferred currency will be applied from the beginning of the next calendar month. After that, you will view prices and pay in this new currency. Are you sure to change preferred currency?". Select the Confirm button to proceed.
 
NOTE! As per the message above, in organization profile there will be indication of current currency being used and upcoming one, as per the example below:


 
If the Customer selects a preferable currency, for example (USD), he will see the converted price in USD for all offers starting from 1st day of next month. However, in case of purchase before 1st, the invoices will be issued in new currency already. For details and further explanations of the process, please see the limitations section.
 
NOTE! If you changed your mind and want to revert the scheduled preferred currency change, select your current currency in preferred currency dropdown and click save.

 
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In brackets, real prices can be seen. Select the info icon to see the explanation of why the price is different and how the price has been converted.

 

Limitations

The preferred currencies can be changed and set to seller currency multiple times in a month. However, the changes will have effect on UI and invoices starting 1st day of a new month and will consider the last preferred currency selected. E.g. if you change the preferred currency on 15th day of a month and purchase an offer on 16th day of a month, while purchasing, the offer configuration page will use former preferred currency, but next month invoice for that offer will already be in a new preferred currency chosen on 15th. Also, starting from 1st all prices on the platform will already be displayed in a new preferred currency.
This implementation is due to encapsulate updating the preferred currencies by end users while invoices are generated and loaded into the platform.

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