Seller admins can change their sender name and email address so that they can match sender details for emails sent from the platform to all other communication they send to partners & customers.
Go to "Settings" and choose Notification settings.
If a valid Send with us account key is added as ESP key, notifications are sent from that account instead of the default account.
Distributor Admin and Seller Admin, have the possibility to:
a. toggle all notifications sent out by the platform ON or OFF. Changes are applied immediately.
b. Edit notification recipients and reset them to default.
c. View notification recipients, when selecting the view, recipients are not editable it is possible to reset them to default.
Selecting the "Edit" button next to the event will open the details view, where recipients are editable.
It is possible to add several TO, CC and BCC recipients for each notification.
TO recipient is mandatory.
CC and BCC are optional.
It is possible to change who receives the notification in each case by specifying TO, CC, and BCC contacts using recipients:
1. Organization contact (e.g. Primary contact).
2. All users of a certain role (e.g. all Account Managers).
3. Specific platform user.
4. Completely custom email address.