The purpose of this Knowledge Base is to provide a detailed, user-friendly understanding of the AppXite Platform. This guide will enable any user, regardless of background or IT familiarity, to properly utilize the tools and functionalities of the Platform.
There are three main orientations within this platform: Seller, Seller on behalf of the Customer and Customer.
1. Seller View: This perspective gives sellers an overview of their Vendor Products and Customers.
2. Customer View (Seller on behalf of the customer): This perspective gives sellers the ability to act on behalf of their customers or organizations. Within this view, a Seller can purchase and manage subscriptions on behalf of those customers and organizations
3. View for End-Customers: This perspective gives Customers an overview of Vendor Products that are offered by its Seller.
This article presents the general terms and abbreviations used in the Platform Knowledge Base section.
GENERAL TERMS AND ABBREVIATIONS:
|Billing Period||This is a number (from 1-28) specifying which day of the month an invoice will be generated in the platform. The suggested date is the 1st of the month.|
|Consumption-Based Subscription (Usage- Based Subscription)||
This means that invoices are based on offering usage. In other words, the more a customer utilizes a given offering, the more they will be charged. Also known as “pay-as-you-go”, this service allows companies to easily adapt to fluctuating circumstances.
|Correction||Corrections are prorated charges for subscriptions based on the deviation between the previous cycle fee (also known as a purchase fee) and the actual subscription cost for previous periods.|
|Product Management:||AppXite Platform functionality used to add partner’s own Products and making them available for sale.|
Cloud Solution Provider.
|Customer||A company that purchases cloud services.|
If a seller is logged into the platform on behalf of a specific customer, that seller can see and manage pricing ONLY for the specified Organization.
|Customer Price||The purchasing price for an end-customer.|
|Cycle Fee (Purchase Fee)||
This is a periodic charge for subscription generation based on a subscription’s quantity at the end of its billing period - if a subscription is active.
|Direct Model||A supply chain: Vendor -> Seller -> Customer.|
|Domain Name (Tenant ID)||
This is an ID that Microsoft gives to all partners to assist in seller identification.
|Indirect Model||A supply chain: Vendor -> Distributor -> Seller -> Customer.|
These contracts are created between a seller and the seller’s customers. The billing cycle indicated in the Invoice Contract will be the same for all customers of a given seller. The seller will always invoice customers in a single currency. This is a seller setting that will be specified during the on-boarding process. It cannot be changed afterward.
|ISV / Vendor||Independent Software Vendor. A vendor sells its products via Cloud Platform. The vendor is an AppXite partner that adds their offer though AppXite Product Management Suite.|
License-based subscriptions are invoiced relative to their quantity. One license will result in a single charge. Two will result in two, etc.
|Margin||The difference between Customer and Seller Prices.|
|Markup||The percentage (%) surcharge (positive or negative) applied to the Vendor Price. This can be based on In Price or Retail Price.|
|Microsoft CSP||Microsoft Cloud Solution Provider program.|
|Offer||A service or product provided by a Vendor, which is available for purchase.|
|One-Time Subscription||One-time subscriptions are invoiced once.|
This status describes whether an order has been provisioned or is in progress.
This can be a seller and/or Customer.
Vendor, seller, or distributor that sells offers to Customers.
|Partner Price (In Price)||
This is the price provided by the Vendor to a Distributor or a Seller.
Cloud commerce platform owned by AppXite and provided to Partner as a white-label platform. The platform is designed to manage sales and recurring business operations and enable Partners to market Products to various sellers and/or Customers via Platform.
A person that will use (or already uses) a Seller Platform. This can be either a Seller or a Customer.
The price assigned to individual Offer.
This is an initial fee for a subscription. It will be generated in the next invoice after a subscription’s starting date. This purchase fee cost is a prorated cost for the first billing period of a subscription.
A company that sells cloud services to Customer(s).
These contracts are created between organizations selling or reselling offers. The supply chain can be either Vendor to Distributor, Distributor to Seller, etc. The Resell Contract also defines the currency, billing cycle (monthly or yearly), and billing period of a contract. These parameters will be consistent for all invoices for this contract.
The seller’s account in the AppXite Platform.
While a seller is logged in as a CSP Administrator, that seller can see all Organizations and manage prices on a generic level.
A subscription offers systematic or periodic access to specified services or products.
|Suggested Retail Price (Estimated Retail Price)||
This is the end customer price that is suggested by a vendor. This is an estimation. The sellers have flexibility in deciding End-Customer Price.
These contracts are created between a seller (or distributor) and an organization taking a certain percentage of that seller (or distributor)’s sales for one Resell Contract. A Support Contract will always be assigned to a Resell Contract. By extension, all fees for the Support Contract will be calculated relative to sales under the Resell Contract.
A wire transfer is an electronic payment service for transferring funds by wire, through the Payments System.
Card payment is the use of a credit or debit card to make payment.
The pricing plan is a tool for the seller to determine price composition rules for the offers sold to their immediate buyer.
|Quotes||The Quotes section, allows Sellers to create, send, and manage quotes for the end-customers.|