How to Change the Price on Existing Subscription?

To change the price on an existing subscription, see the steps below:

1. Select an Organization -> log in on its behalf

2. Navigate to the "Subscriptions" tab -> Select an existing subscription.

3. Click the "Edit" button.

When selecting the "Edit" button for a subscription, a pop-up window will appear, prompting you to choose when you want the changes to apply – now, on renewal, or on a custom date:

4. Change the value in the "Markup/discount from distributor, %" field if you need to change the Distributor-to-Reseller price,
OR change the value in the "Markup/discount from seller, %" field if you need to change the Reseller-to-Customer price.

Price editing options:

a. Markup from distributor: Allows distributor to configure a Distributor-to-Reseller markup specifically for this subscription. Once saved, the markup will override the partner's Price Tier markup.

b. Markup from seller: Allows seller to configure an additional Reseller-to-Customer markup specifically for this subscription. This markup adds up on top of the current price configuration for this subscription. Formula: Final Price = Base Price x Catalog Markup x Subscription Markup.

c. Customer target price: User has an option to add target price for Customer. For example, if user adds a target price of 15 EUR on offer which has a price 10 EUR, then platform will save 50% as markup.

Summary Price table:

• Partner Tier: indicates which tier the prices are displayed for in the corresponding row:
  - 'Distributor' for the top level Partner in 2-tier or multi-tier setup.
  - 'Seller' for the Partner in 1-tier set-up, or for a Reseller in 2-tier or multi-tier setup.
  - 'Distributor' Partner tier row is visible to Distributor Admin role or higher. 'Seller' Partner tier row is visible to Account Manager role or higher.
• Billing Cycle: indicates the billing cycle of the subscription.
• Price Source: shows the price basis, which the corresponding markup is applied to. Possible options are: 'Cost Price' or 'Retail Price'.
• Catalog Markup (%): indicates the currently effective markup applied to subscription from Distributor (Partner Prices) or from Seller (Customer Prices) on the corresponding Partner Tier line.
  When Distributor adds a "Markup/discount from distributor, %", the "Catalog markup (%)" field in a Distributor Partner Tier line becomes greyed out, as it is no longer participating in this subscription price calculation. The "Subscription Markup (%)" value takes place instead.
• Subscription Markup (%): markup configured on subscription level.
• Catalog Markup (on renew) (%): [applicable for Seller Partner Tier only] indicates the markup that would apply to subscription price on its renewal date, based on what is currently configured in Seller's Customer Prices section for the period matching the subscription renewal date.
• Margin (%): calculated as (Revenue Price - Cost Price / Revenue Price).
• Retail Price: retail price for the offer, provided by the vendor.

5. Click "Save".

The Change Order will be placed for provisioning:

NOTE! Changes made to the "Markup/discount from distributor, %" field will apply upon clicking the green checkmark next to the markup value . No order will be generated for this change.