How to Change the Price on Existing Subscription?

To change the price on an existing subscription, see the steps below:

1. Select an Organization -> log in on its behalf

2. Navigate to the "Subscriptions" tab -> Select an existing subscription.

3. Click the "Edit" button.

When selecting the "Edit" button for a subscription, a pop-up window will appear, prompting you to choose when you want the changes to apply – now, on renewal, or on a custom date:

4. Change the value in the "Markup/discount from seller, %" field.

Price editing options:

a. Markup from distributor: Allows distributor to specify a markup specifically for this subscription. Once saved, markup will overwrite partner price tier markup. Markup will be based on cost price regardless of the price source from the partner price tier. Calculations in the summary table will be updated upon saving the markup.

b. Markup from seller: Allows seller to specify an additional markup specifically for this subscription. Which is calculated on top of customer price markup. Formula: Price x Customer price markup x Subscription Markup.

c. Customer target price: User has an option to add target price for Customer. For example, if user adds a target price of 15 EUR on offer which has a price 10 EUR, then platform will save 50% as markup.

Summary table:

• Partner Tier: indicates for which tier prices are displayed in the row: 'Seller' for 1 tier set-up or 'Distributor' for 2 tier or multi tier setup.
  Distributor partner tier row is visible for Distributor level and higher. Seller partner tier row is visible for Seller level and higher.
• Billing Cycle: indicates the billing cycle of the subscription.
• Cost Price: displayes information about the price that has to be paid either to the vendor or parent organization - depending on the partner tier. 
• Price Source: shows Price Source for Distributor or Seller depending on which row. Possible options are: 'Cost Price' or 'Retail Price'.
• Revenue Price: depending on partner tier, shows price invoiced by distributor to seller and by seller to customer.
• Catalog Markup (%): shows effective markup applied from Distributor (Partner Prices) and from Seller (Customer Prices).
  In case Distributor has added subscription level markup then Catalog markup field will be greyed out as it is not applied for price calculation.
• Catalog Markup (on renew) (%): shows markup which would be applied for the subscription on renewal date, based on currently configured seller/customer prices applicable on subscription's end date.
• Subscription Markup (%): markup configured on subscription level.
• Price Adjustment (%): total price adjustment, considering all applied markups, which is calculated from the price source markup is configured on.
  In case price source is retail price then markup displayed will show total adjustment from retail price.
  In case price source is cost price then markup displayed will show total adjustment from cost price.
• Margin (%): calculated as (Revenue Price - Cost Price / Revenue Price).
• Retail Price: retail price for the offer, provided by the vendor.

5. Click "Save".

The Change Order will be placed for provisioning: