Activity History

The activity section provides a comprehensive view of events within the platform's history. The following types of activities will be presented: user invitations, permission assignments or removals, new subscriptions or changes to existing subscriptions and Terms & Conditions acceptance by customers.  

This section contains a chronological record of activities along with timestamps, encompassing the addition, modifications, adjustments, and erasures of records on the platform, executed by platform users or external systems.

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A. Period: Filtering by period allows to display activities history ranging from 1 week to all time recorded history or to choose a Custom period with the use of "From Date " and "Till Date" fields.
B. Entity Type:

The following entity types are available:
  • Subscription
  • User
  • Partner T&C (seller's terms & conditions, accepted by the customer)
  • Vendor T&C (vendor's terms & conditions, accepted by the customer)

Activity history with details such as entity type, entity name, user responsible for the change, associated organization, date of alteration, and particulars of the changes made is accessible.
When reviewing Activity History, it is possible to see which external system changes come from, if the change was not made by a user of a platform but through an update from an external system.
Pressing the Entity name will lead to the specific entry.
For example, when selecting the subscription name in question, you will be redirected to the subscription.
And when selecting the name of the Terms and Conditions, the T&Cs that were accepted will be downloaded, including old T&C documents.
While choosing the organization name will direct you to the profile of the respective organization.

 

NOTE! Subscription history tab is not visible to users with Customer billing admin, Seller billing admin and Reseller roles.

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