Disclaimer About Expected Provisioning Time
When users submit an order, a disclaimer notification will show that provisioning may take anywhere from a few minutes to several hours or days, depending on the vendor, in order to set the right expectations. These timelines cannot be configured in the platform and depend on the vendor's API response time.
- Notification trigger: Order submission – provisioning timeline disclaimer shown
- Recipients:
To: User involved in event
Cc: (optional)
Bcc (optional)
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Articles in this section
- Order Note Added
- 'Order Pending Approval' Notification Event
- The Status of the Order Changed
- The Product Catalog Was Changed
- Disclaimer About Expected Provisioning Time
- Receive Provisioning Details by Email
- Offers - Become Available
- Scheduled Order - Created
- Custom Date Scheduled Order Cancellation
- Proposal Submitted
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