Disclaimer About Expected Provisioning Time

When users submit an order, a disclaimer notification will show that provisioning may take anywhere from a few minutes to several hours or days, depending on the vendor, in order to set the right expectations. These timelines cannot be configured in the platform and depend on the vendor's API response time.

  • Notification trigger: Order submission – provisioning timeline disclaimer shown
  • Recipients:
    To: User involved in event

    Cc: (optional)
    Bcc (optional)

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