Disclaimer about expected provisioning time

Zendesk Agent Zendesk Agent

When users submit an order, a disclaimer notification will show that provisioning may take from a few minutes to a few hours/days depending on the vendor, in order for users to set the right expectations.

  • Notification trigger: We will update you when the order is provisioned.
  • Recipients: Notification is sent to the customer when the customer places an order.

An example of notification:

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