The Status of the Order Changed

When the status of an order changes, the platform sends a notification to users based on the status updates.

  • Notification trigger: Order status has changed
  • Recipients:
    To: User involved in event
    Cc: (optional): Reseller Primary

    Bcc: (optional)

In Progress: This notification is sent when the order provisioning is in progress.

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Completed: This notification is sent when the order provisioning is completed.

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Completed With Errors: This notification is sent when an error occurs during order provisioning.

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This notification is sent when the order provisioning is in progress:

Notification recipients can be edited on Settings page

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