End-Customer Guide

If you are End-Customer, this tutorial will help you to understand, how to use the Platform and to manage your subscriptions.

Platform access

Learn, how to access and log into the Platform.

How do I register on the Platform?
How to do User Self-registration in the Platform?
How to Edit My Profile?
How to log in to the Platform?
User permissions and roles End-customer level
What does the "Please enter a valid email" mean?
See all 9 articles

Subscriptions Management
How to purchase Subscriptions?
► How to Edit Subscriptions?
How to configure Offer Plan when purchasing Subscription?
►►How to change the Quantity of Subscription licenses?
►►How to change the Billing cycle of the Subscription?
How do I add Add-ons when purchasing a new Subscription?
See all 7 articles

Orders
Orders
How do I modify my Order?
► How to place an Order?
What are possible statuses of my Order?

Catalog

Catalog
►How to view offers and bundles in the catalog?
Prices for offers and bundles with multiple billing cycles
How to do Payments by Credit Card?
How do I change my preferred currency?

Reports
How to read Reports?

Billing logic
Offers and Subscriptions
Billing cycle of a Subscription
Charge Types
Invoicing for different types of Subscription
Billing frequency changed from monthly to annual
Billing frequency changed from annual to monthly
See all 7 articles

Quotes
Quotes
►How to accept Quote as a customer?
►How to Request changes to Quote as customer?

Notifications
Subscription Auto Renewal