Subscription Management & Orders

Tutorial how to manage subscriptions and create orders.

Expiry status for subscriptions
The status of one-time subscriptions that expired is changed to the corr...
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Can I cancel my order?
In order to cancel the submitted order, the action that can be performed...
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How to add Subscription to the shopping cart?
This article describes how to manage Subscriptions within the Platform. ...
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How do I suspend a Subscription for the customer?
1. Log in on behalf of the desired customer and select the Subscription ...
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How to add bundle to the shopping cart?
A bundle is a package of offers wrapped together. It is possible to add ...
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How to configure Offer Plan when purchasing Subscription?
Once the parent license is chosen to be purchased, you can configure is ...
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How to convert trials to production?
This article describes how to convert trial subscriptions into productio...
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Orders
Orders section is available only in Customer View (logged-in on behalf o...
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Subscription
Subscription section is available only in Customer View (logged-in on be...
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Subscription Data Aggregation
In AppXite platform, several subscription charge types are determined: ...
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What is an add-on?
An add-on provides additional functionality to the subscription that you...
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► How do I add Add-on(s) when purchasing a new Subscription?
When purchasing a new Subscription, if the parent license has a suitable...
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► How to edit Subscriptions?
All Subscriptions are located under the Subscriptions tab. There, they c...
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► How to manage Add-on(s)?
In this article, you will learn about add-on management. 1. If a subscri...
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►How to add note to an order?
In the order section, notes can be added to record additional informatio...
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►How to change the price on existing subscription?
To change the price on an existing subscription, see the steps below: 1....
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►►How to change the Billing cycle of the Subscription?
NOTE! Currently, this article relates to subscriptions without add-ons o...
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►►How to change the name of a Subscription?
If you already have an existing subscription with a similar name, you ca...
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►►How to change the Quantity of Subscription licenses?
If you already have an existing subscription, you don't have to purchase...
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