Notifications Management

Articles in this section will describe, what notifications are sent out form the platform, when purchases are made.

Receive provisioning details by email
Notification trigger: "Please see the details of the new order below". ...
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Show multiple billing cycles per order item in notifications
When Customers receive email notifications displaying prices of order it...
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Change requested
Notification trigger: The customer requests a change to your quote. Rec...
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Expire Subscription Notification
Notification trigger: Subscription expiry date is approaching  Recipien...
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Invite user Distributor on-boarding
Notification trigger: You were invited by [Organization]. Recipients: O...
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New Quote
Notification trigger: New quote “Offer you can’t refuse”. Recipient: No...
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New Proposal
Notification trigger: Order draft is saved by the seller for end-custom...
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New permissions granted
Notification trigger: New permissions are assigned to an existing user ...
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New CSP Customer / Tenant Created During Synchronization
Notification trigger: Tenant Created During Synchronization Recipients:...
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Notification when offer availability changes
Notification trigger: “New offers now available to you”. Recipient: Dis...
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New tenant created
Notification trigger: New Microsoft tenant is created, distributor and ...
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Offer Provisioning Error
Notification trigger: Error during order provisioning  Recipients: User...
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Offer trial expiry
Sellers and Customers will receive a reminder that an active trial offer...
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Order Notifications
There are four ways of automatic notifications send to the recipient whe...
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Offer Provision success
Notification trigger: Offer provisioning successful  Recipients: User, ...
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Pending organization approval notification
When a new organization (End-customer to Reseller or Reseller to Disti) ...
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Purchase notification
Notification trigger: Order submitted for provisioning   Recipients: Us...
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Preferred currency reset notification
Notification trigger: Your preferred currency was reset to [new currenc...
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Quote accepted
Notification trigger: Quote “Offer you can’t refuse” accepted. Recipien...
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Quote rejected
Notification trigger: Quote “Offer you can’t refuse” rejected by Import...
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Quote canceled
Notification trigger: Quote “Offer you can’t refuse” Canceled.  Recipie...
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Subscriptions Successfully Renewed
Notification trigger: Subscription renewal successful  Recipients: Cust...
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Subscriptions Renew Error
Notification trigger: Error during subscription renewal  Recipients: Cu...
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Subscription Changed Successfully
Notification trigger: Subscription changed successfully (any change, in...
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Subscription Change Error
Notification trigger: Error during subscription change (any change, inc...
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Subscription Auto Renewal
Notification trigger: Upcoming automatic renewal of the subscription  R...
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Status of Organization changed
Notification trigger: status of the end-customer organization changed, ...
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The new customer has been registered
Notification trigger: New end-customer’s user logs into the portal for ...
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User Invitation
Notification trigger: New user is invited (to any organization)  Recipi...
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View prices in emails in customer's preferred currency
Price in customer's emails will be displayed in customer's preferred cur...
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