How to Log in with Personal Email (LiveID)?
Introduction
This article guides users through the process of logging into the platform using a Personal email (LiveID) account. It explains what a LiveID is, where to register one, and provides step-by-step instructions with visual guidance for completing the login process.
In this article:
What is a Personal Email (LiveID)?
Personal email (LiveID) refers to your email address and password that you've chosen when signing up for a Windows Live ID. To use this login method, you must have a LiveID account registered at https://www.microsoft.com.
Logging in with Personal Email (LiveID)
To log into your platform with a Live ID Account:
- Select the Personal email (Live ID) option from the login screen.
- Enter your email address (e.g., name.surname@liveidemail.com) into the "Email" field.
- Click Next.
- Enter the password from your LiveID account.
- Click Sign in.
NOTE! If you don't have a LiveID account, you can create one by clicking on "Create one!" link on the Microsoft sign-in page.
Troubleshooting
If you encounter issues logging in with your Personal email (LiveID), try these solutions:
- Make sure you're using the correct email address associated with your Microsoft account
- Verify that your password is correct
- Clear your browser cache and cookies
- Try using a different browser
- If you've forgotten your password, click on the "Forgot password?" link on the sign-in page
If problems persist, contact your system administrator or IT support team.
Limitations
This login method requires an active Microsoft account. If your account has been deactivated or is experiencing issues, you may need to resolve those issues directly with Microsoft before attempting to log in.
Summary
This article has provided step-by-step instructions for logging into the platform using a Personal email (LiveID). It covered what a LiveID is, the login process, and basic troubleshooting steps to help users successfully access the platform.
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