How to log in with "IBM ID" option

Zendesk Agent Zendesk Agent

Introduction

This article guides users through the process of logging into the platform using their IBM ID credentials. It covers the step-by-step process from selecting the IBM ID option to successfully authenticating with your IBM account. The IBM ID is your registered email address and password associated with your IBM account at https://www.ibm.com.

In this article:

NOTE! Your IBM ID must be registered at https://www.ibm.com before you can use it to log into the platform.

Select IBM ID Login Option

To begin the login process with your IBM ID account:

  1. Navigate to the login page
  2. From the available login options, select IBM ID
  3. The IBM ID option will be highlighted, indicating it has been selected
    q1.png

The login interface displays several authentication options including Account, Personal email (Live ID), IBM ID, and Work email (AAD Account). Choose the IBM ID option which is specifically designed for users with registered IBM accounts.

Enter Your IBM ID Email

After selecting the IBM ID option:

  1. A pop-up window titled "Log in to IBM" will appear
  2. In the IBMid field, enter your complete email address (e.g., name.surname@email.com)
  3. Click the Continue button to proceed
    login_with_ibmid_1.png

The system will validate your email address format and check if it corresponds to a registered IBM account. If you don't have an IBM account, you can create one by clicking "Create an IBMid" or contact the IBMid help desk if you've forgotten your credentials.

Enter Your Password and Complete Login

Once your email is validated:

  1. The system will display a password entry screen
  2. Enter your IBM account password in the designated field
  3. Click the Log in button to complete the authentication process
    login_with_ibmid_2.png

The password field includes a visibility toggle (eye icon) that allows you to show or hide your password as you type. If you've forgotten your password, use the "Forgot password?" link to initiate the password recovery process.

Limitations

Currently, the IBM ID login process requires an active internet connection and a pre-registered IBM account. Users without existing IBM accounts must complete the registration process at https://www.ibm.com before attempting to log in through this method.

Summary

This article provided a comprehensive guide for logging into the platform using IBM ID credentials. The process involves selecting the IBM ID option, entering your registered email address, and providing your password to complete authentication. Users must have a pre-registered IBM account to use this login method.

Related Content

 

Was this article helpful?

0 out of 0 found this helpful

Articles in this section

Add comment

Please sign in to leave a comment.