Authentication Management

Introduction

This article guides Distributor Admins and Seller Admins through configuring authentication settings in the Platform. It covers selecting and setting up Identity Providers, configuring default authentication options, and enabling user access to the Platform. The article emphasizes proper configuration steps and provides guidance on managing multiple authentication methods for optimal user experience.

In this article:

• Accesing Authentication Management
• Identity Provider Overview
• Distributor: Restrict Seller Identity Provider Changes
• Identity Providers Configuration
• User Access and Login Options

In the Authentication Management section, you can configure Identity Providers to control how users access the Platform.

Accessing Authentication Management

1. Navigate to Settings.

2. Choose the sub-section Authentication Management.

3. The Identity Provider tab will be visible.

Identity Provider Overview

At the top of the page, as a Seller, you can see general information about Identity Providers:

1. The number of Active Providers currently enabled.

2. Whether Seller access is restricted by the Distributor.

If adjusting the Authentication Configuration has been restricted by the Distributor, the Seller will see a Restricted icon and the following message: "Your parent organization has restricted identity provider changes. Contact your administrator to modify these settings."

When Authentication Configuration is restricted for the Seller, the selection of Identity Providers will be grayed out and not editable, but it will reflect the configuration set at the Distributor level.

Distributor: Restrict Seller Identity Provider Changes

At the Distributor level, you can manage identity provider restrictions for your indirect Sellers. This functionality supports business scenarios where the Distributor uses only specific login methods for integrations and wants to ensure Sellers do not overwrite their configuration by adding other identity methods at the Seller level.

To use this functionality:

1. Locate the Distributor Controls panel under the Overview icons.

2. Enable the Restrict Seller Identity Provider Changes toggle bar.

3. Use the toggle bars for selected Identity Providers — multiple options can be enabled.

4. Next to each Identity Provider, the Distributor Admin can choose one of three availability options

• • • Only me – Enabled only for Distributor Platform users.

    • Me and partners – Enabled for both Distributor and indirect Seller Platforms.

    • Only partners – Enabled only for indirect Seller Platforms.

If the Restriction toggle bar is disabled, the availability options will not be shown.

5.Click Save Changes to apply the settings.

6. Your configuration will be visible:

• For Seller Admins under Settings → Authentication Management → Identity Providers.
  If you restricted Identity Provider configuration, Admins on the Seller Platform will see only the configured options. These will be grayed out and not editable.
  
• For Seller Platform users when logging in.
  

Identity Providers Configuration

If this functionality is not restricted by the Distributor, Sellers can configure their own Identity Providers for their platform users.

To enable or disable an Identity Provider:

1. Locate the Identity Providers section.

2. Click the toggle bar next to the selected Provider.

3. Click Save Changes to apply the configuration.

The interface displays several authentication options, including:

• Work email (AAD Account)

• Account

• Facebook

• Google

• Google Workspace

• IBM ID

• LinkedIn

• Personal email (Live ID)

• PayPal

Each Identity Provider can be individually enabled or disabled using the toggle bars. The system allows multiple Identity Providers to be active simultaneously, giving users various login methods.

After selecting your preferred Identity Providers, review your selections carefully before saving, as these settings affect how all users access the Platform.

Users with corresponding services will be able to log in using any of the enabled authentication methods. The system automatically handles authentication routing based on user credentials and selected providers.

User Access and Login Options

Once configuration is complete, users can access the Platform using their preferred authentication method from those you have enabled. The login interface will display available options based on your configuration.

For detailed information about the user login experience, read the following article How to Log In to the Platform With Different Options?

Summary

The Authentication Management feature allows administrators to configure multiple Identity Providers for Platform access. By selecting appropriate authentication methods and setting defaults, administrators can ensure secure and convenient user access while maintaining control over login options.

Related Content

• How to Log In to the Platform With Different Options?
• User Permissions and Roles
• Platform Settings Overview