Terms and Conditions (T&C)

Introduction

This article describes how to manage the Terms and Conditions (T&C) for your Customers. You can upload, configure, and control how Customers accept your T&C through the Settings section of the Platform.

In this article:

• Upload and configure T&C
• Set acceptance requirements
• Manage T&C visibility
• View T&C history

Upload and configure T&C

Navigate to Settings

Access the T&C (Terms and Conditions) management section.

In this section, you can perform the following actions:

1. Select and upload your T&C file
   • Click Select file to choose your T&C document
     

1. Download and review existing documents
   • Use the Download current document option to review your currently uploaded T&C
     
2. Configure acceptance requirements
   • Enable the checkbox, to set conditions upon which the customers will have to accept the seller's Terms & Conditions
     

Set acceptance requirements

Enable the checkbox to set conditions for when Customers must accept the Seller's Terms and Conditions. You have three options:

1. Don't require customers to accept - Customers won't be asked to accept the T&C upon any purchase

2. Require customers to accept once - A pop-up window will appear for T&C acceptance after Customer and Customer admin logs in to the Platform for the first time

3. Require customers to accept all new versions - A pop-up window will appear for T&C acceptance each time after Customer and Customer admin logs in to the Platform when a new T&C file has been uploaded since the previous T&C acceptance.

Customer can download and review the Terms and Conditions before accepting. 

Manage T&C visibility

Add new T&C

To add new T&C, upload a new file following the steps above. This will override the previous T&C document.

Hide T&C

If you wish to hide T&C from Customers, uncheck the Require new users to accept option. Customers will not see the T&C requirement. To make it visible again, select Require new users to accept.

View T&C history

A special History tab located in Settings → T&C shows the history of changes only for Partner T&C. This feature allows you to track when T&C documents were added or modified.

Administrator can select the period by clicking the dropdown list or by using the calendar option.

Summary

The T&C management feature allows Sellers to upload PDF documents, control when Customers must accept them, and track changes through the history feature. Customers will see acceptance prompts based on your configured requirements, ensuring compliance with your terms of service.

Related content

• Platform Settings Overview