Activity History API

Introduction

This article explains how partners can retrieve their platform's Activity History via API, encompassing the activity history related to organizations, subscriptions, partner prices, vendor T&C, Partner T&C, and users. With the enhanced functionality, partners can now access a comprehensive view of all changes and actions related to the entities mentioned above. Activity History provides valuable insights and facilitates effective platform management.

API Documentation is available in the Developer Portal, covering the endpoints activity related to different entities. 

Audience:

• Integration developers
• Business analysts
• Software architects

In this article:

• Benefits of Activity History
  • Improved visibility
  • Enhanced customer service
  • Increased Efficiency
  • Accountability and Security
• Summary

Benefits of Activity History

The extended Activity History functionality brings several key benefits to partners:

• Improved visibility

The Activity History API allows partners to have a detailed overview of the changes made to subscriptions, partner prices, vendor T&C, Partner T&C, and user accounts at any given point in time. This improved visibility enables partners to track and analyze the history of activities and modifications.

• Enhanced customer service

With access to subscriptions, partner prices, vendor T&C, Partner T&C, and user activity history, partners can provide comprehensive and detailed information to address customer inquiries related to billing, subscription changes, and user actions. This empowers partners to deliver better customer service and process inquiries regarding user/subscription changes.

• Increased Efficiency

By leveraging the Activity History API, partners can eliminate the need for manual tracking and monitoring of subscriptions, partner prices, vendor T&C, Partner T&C, and users.

• Accountability and Security

With the Activity History API, partners can ensure accountability for any changes made to subscriptions, partner prices, vendor T&C, Partner T&C, and users. The audit trail provided by the API allows partners to identify unauthorized or erroneous changes, enhancing security and compliance measures.

Summary

The Activity History API gives partners robust visibility regarding platform changes, including subscriptions, partner prices, vendor and partner terms and conditions and user activities. This feature improves your activity monitoring efforts by eliminating manual tracking of events. By using the API, partners can optimize the management processes on the platform and be aware of activities related to their platform account.