How do I log in if I was invited to the platform with the "Account" option?
Introduction
This article guides users through the complete login process when they receive an account invitation from a seller through the platform portal. It covers the invitation email format, account activation steps, password creation requirements, and first-time login procedures including Terms of Service acceptance.
In this article:
- Receiving Your Account Invitation
- Activating Your Account
- Creating Your Password
- First-Time Login Process
- Accepting Terms of Service
Receiving Your Account Invitation
A seller sends an invitation to you from the portal. You should receive an email similar to the one shown below:
The invitation email will contain:
- AppXite branding and logo
- Confirmation that you've been invited to the Demo Seller platform
- The platform URL (e.g., demo.rethinkportal.com)
- Organizations section (may be blurred for privacy)
- Two action buttons: "Activate account" (red) and "REJECT INVITATION" (red text link)
- Support contact information (support@appxite.com)
Activating Your Account
To activate your account, follow these steps:
- Open the invitation email you received
- Click the "Activate account" button (red button in the email)
- You will be forwarded to the platform where the system prompts you to create a password
Creating Your Password
After clicking "Activate account," you'll see a "Create your password" form with the following fields:
- Password field (highlighted with red border)
- Repeat password field (highlighted with red border)
- "Create" button (red background)
Password Requirements:
Your password must meet these security requirements:
- At least 10 characters in length
- At least one uppercase letter (e.g., A, B, C)
- At least one lowercase letter
- At least one number digit or symbol (e.g., 0, 1, 2, 3, -, etc.)
Once you've created your password that meets all requirements, click the "Create" button.
First-Time Login Process
After creating your password, a pop-up window will appear where you need to:
- Enter your email address
- Enter the password you just created
- Click "LOG IN"
Accepting Terms of Service
When you log in to the platform for the first time, a pop-up window with "Terms of Service" will appear. This is a mandatory step before you can access the platform.
To complete this step:
- Click "download" to download the Terms of Service document
- Check the checkbox "I agree with your terms of service"
- Click "Submit" to continue and complete your account setup
The Terms of Service dialog box will show:
- A "download" link (highlighted in red)
- A checkbox for agreement
- "Cancel" and "Submit" buttons
- The Submit button will only become active after downloading the terms
Summary
Successfully logging in with an account invitation involves receiving the invitation email, activating your account within 7 days, creating a secure password that meets all requirements, and accepting the Terms of Service on your first login. Once completed, you'll have full access to the platform features available to your user role.
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