Disable Inviting New Users for Roles lower than Seller Admin

Introduction

This article guides administrators through the process of disabling user invitation functionality for specific roles within the AppXite platform. Some resellers may want to restrict the ability to invite new users on seller portals due to automatic user creation integrations or to maintain administrative control over user management. This configuration ensures that only high-level administrators can invite new users to the platform.

In this article:

• Understanding Role-Based Invitation Restrictions
• Roles That Retain Invitation Privileges
• Roles That Lose Invitation Privileges
• How to Request This Configuration

Understanding Role-Based Invitation Restrictions

When this feature is enabled, the platform restricts user invitation capabilities based on role hierarchy. This configuration is particularly useful for organizations that:

• Have automated user creation systems through integrations
• Want to maintain centralized control over user management
• Need to comply with specific security or operational requirements

Roles That Retain Invitation Privileges

After enabling this restriction, only the following high-level administrative roles will be able to invite new users:

• Seller Admin - Maintains full user invitation capabilities
• Distributor Admin - Retains ability to invite users across the distributor hierarchy

Roles That Lose Invitation Privileges

The following roles will no longer have access to the "Invite New" button once this restriction is activated:

• Customer - Basic customer access without invitation privileges
• Customer Admin - Customer-level administration without user invitation
• Customer Billing Admin - Billing-focused role without user management
• Seller Billing Admin - Seller billing operations without invitation access
• Subscriptions Manager - Subscription management without user invitation
• Product Manager - Product-focused role without user management
• Support Agent - Support functions without user invitation capabilities
• Reseller Report - Reporting access without user management
• Account Manager - Account management without invitation privileges

How to Request This Configuration

To enable or disable the user invitation functionality for roles lower than Seller Admin:

1. Contact AppXite Support
2. Specify your request clearly, indicating whether you want to enable or disable the restriction
3. Provide context about your use case (integration requirements, security policies, etc.)
4. Wait for confirmation from the support team regarding the configuration change

The AppXite Support team will configure this setting at the platform level for your organization.

Limitations

• This configuration affects the entire seller portal and cannot be applied selectively to individual users
• The change requires support intervention and cannot be self-configured through the UI
• Once enabled, the restriction applies immediately to all users in the affected roles

Summary

This feature provides administrators with enhanced control over user management by restricting invitation capabilities to high-level administrative roles only. Organizations with automated user creation systems or strict user management policies can benefit from this configuration to maintain centralized control while preventing unauthorized user invitations from lower-level roles.

Related Content

• User Permissions and Roles for Distributors, Sellers, and Customers
• How to Invite User to the Platform
• AppXite Support Contact Information