Seller Guide

Before purchasing IBM products, please provide Seller CEID to the CSM team (customersuccess@appxite.com in order to gain IBM benefits after purchases. 

 

At the checkout, Admin information is required (Admin Information is a person who will be using IBM products): 

  • First Name;
  • Last name;
  • Email;

 

For New Admin: Admin will receive an email from IBM with instructions to create a new account or IBM ID  in the IBM portal.  

Example email for New Admin:

IBM3.pngIBM.png

 

For existing Admin account, Admin will be directed to IBM to login to the IBM portal for further actions, assign licenses and license management. 

Example email for existing Admin:

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Subscription termdepends on offer monthly or yearly.

Invoice depending on offer: upfront for the year or monthly billing. 

Some offers have consumption-based overage (IBM Cloud, IBM Aspera on Cloud..).  

RenewalAutomatic. 

Suspension: Suspend subscription in the AppXite Platform. Subscription won’t renew after the term end date (depending on specific offer term: 1 month or 1 year).  

 

Examples of emails from IBM that existing  Admin will receive after purchase.

IBM processes the order and sends out a Welcome email with License key and instructions to Admin email.  

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