Preferred Currencies

Introduction

Appxite platform have the possibility to display the prices of subscriptions and offers in multiple currencies on one platform based on the needs of the seller and their end customers. Additionally, the invoices on one platform can be issued in multiple currencies which enables the sellers to operate in multiregional market very easily. All of that, can be achieved by using Preferred Currency functionality. To add more value to it, the reseller admin can set up custom exchange rates for the preferred currencies they plan to use.

In this article:

Update Preferred Currency

In order to change your preferred currency: 
Go to the organization's information section, select the Customer's name.

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Scroll down to find "Preferred Currency". Select the Edit icon (pencil) and choose to edit the desired currency, and select the "Save" button.

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NOTE! By selecting 'Seller's currency', the currency used will be set back to the main currency used in the seller's platform.
NOTE2! Customers will not have the currencies drop down list available to them if the seller portal does not have any additional currencies setup in portal
 Settings – Currency & Payments - Currency.
 
After pressing the Save button, a pop-up window will appear, "New preferred currency will be applied from the beginning of the next calendar month. After that, you will view prices and pay in this new currency. Are you sure to change preferred currency?". Select the Confirm button to proceed.
 
NOTE! As per the message above, in organization profile there will be indication of current currency being used and upcoming one, as per the example below:


 
If the Customer selects a preferable currency, for example (USD), he will see the converted price in USD for all offers starting from 1st day of next month. However, in case of purchase before 1st, the invoices will be issued in new currency already. For details and further explanations of the process, please see the limitations section.
 
NOTE! If you changed your mind and want to revert the scheduled preferred currency change, select your current currency in preferred currency dropdown and click save.

 
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In brackets, real prices can be seen. Select the info icon to see the explanation of why the price is different and how the price has been converted.

 

Invoices with Preferred Currencies

  • Invoices in Appxite Platform are showing the converted price in preferred currency but also have the information in tooltip on the main platform currency price, as shown below:

  • Similar principles apply for obtaining the invoices via Reporting API. Prices for the invoices are shown in main platform currency and in preferred currency, as shown below:
     

    For further details refer to: Reporting API - Currencies within the Invoices

Limitations

The preferred currencies can be changed and set to seller currency multiple times in a month. However, the changes will have effect on UI and invoices starting 1st day of a new month and will consider the last preferred currency selected. E.g. if you change the preferred currency on 15th day of a month and purchase an offer on 16th day of a month, while purchasing, the offer configuration page will use former preferred currency, but next month invoice for that offer will already be in a new preferred currency chosen on 15th. Also, starting from 1st all prices on the platform will already be displayed in a new preferred currency.
This implementation is due to encapsulate updating the preferred currencies by end users while invoices are generated and loaded into the platform.

Summary

The article guides Seller Admins through the process of updating the preferred currencies in the platform. It also explains on the invoices following preferred currency has been updated and covers the limitations of the functionality. The journey from customers to trade and being invoiced in any currency using custom exchange rate is very short as per the steps provided in this article.

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