Scheduled Order - Changes Successfully

Introduction

This article explains the "Scheduled Order - Changes Successfully" notification system for administrators and users managing scheduled orders. It covers notification triggers, recipients, and provides examples of different notification scenarios. The notification confirms successful changes to scheduled orders and provides detailed information about updates such as subscription type, quantity, status, or billing frequency modifications.

In this article:

• Notification Overview
• Recipients and Configuration
• Order Scheduled Change Success Examples
• Order Scheduled Change on Renewal Date
• Order Scheduled Cancellation

Notification Overview

The Scheduled Order - Changes Successfully notification is automatically triggered when a scheduled order has been successfully modified. When a change is scheduled for renewal, this notification will be sent after synchronization, providing comprehensive details of the updates.

Notification trigger: Scheduled order successfully placed

The system tracks various types of changes including:

• Subscription type modifications
• Quantity adjustments
• Status updates
• Billing frequency changes

Recipients and Configuration

The notification system supports flexible recipient configuration to ensure relevant stakeholders are informed of order changes.

Primary Recipients:

• To: User involved in event (mandatory)
• Cc: Reseller Primary (optional)
• Bcc: Additional stakeholders (optional)

Notification recipients can be customized through the Settings page, allowing administrators to configure who receives notifications based on organizational requirements.

Order Scheduled Change Success Examples

When a scheduled order change is successfully processed, recipients receive a detailed notification containing:

Standard Change Notification Format

The notification includes a comprehensive table showing current and updated values.

Example notification:

The notification clearly identifies:

• Product name and plan details
• Scheduled change date
• Specific modifications made
• Synchronization status with vendor

Order Scheduled Change on Renewal Date

For changes scheduled to occur on the next renewal date, the system sends a specific notification format that includes:

• Order number (e.g., #835638)
• Scheduled date for implementation
• Changed subscription details
• Product name and specifications

Example notification:

This type of notification ensures users are aware of upcoming changes and can plan accordingly for service modifications.

Order Scheduled Cancellation

When a scheduled order is cancelled, the notification provides:

• Cancellation confirmation
• Original scheduled date
• Product details being cancelled
• Order reference number

Example notification:

Limitations

Currently, there are no significant limitations with the scheduled order notification system. All notifications are sent in real-time after successful synchronization with vendor systems.

For technical issues or notification delivery problems, users should contact the Customer Support team through the standard support channels.

Summary

The Scheduled Order - Changes Successfully notification system provides comprehensive communication about order modifications, ensuring all stakeholders are informed of changes to subscriptions, quantities, status updates, and billing frequencies. The system supports flexible recipient configuration and provides detailed change tracking through clear before-and-after comparisons. Notifications are triggered automatically after successful vendor synchronization, with specific formats for different types of changes including immediate changes, renewal date changes, and cancellations.

Related Content

• Notification Settings
• Scheduled Orders
• Scheduled Orders- Created