Notification Types
Notifications for Order Placement and Cancellation Events
You have the option to set up a Webhook and email notification to receiv...
Custom Date Scheduled Order "Cancel"
When scheduled change is canceled on a custom date, platform creates a ...
Order Note Added
Notification trigger: Order note added.
Recipients: Customer primary.
Scheduled Order Notification
For Scheduled Changes (Custom Date, On Renewal) platform creates a notif...
Order status changed
Email Body Contains: OrderId, OrderStatus (Id), OrderStatus (Name), Rese...
Catalog Change Notifications
You have the option to set up a webhook and email notification to receiv...
Disclaimer about expected provisioning time
When users submit an order, a disclaimer notification will show that pro...
Receive provisioning details by email
Notification trigger: "Please see the details of the new order below".
...
Quote Change requested
Notification trigger: The customer requests a change to your quote.
Rec...
Expire Trial Subscription Notification
Notification trigger: Trial subscription expiry date is approaching
Fr...
New Quote Notification
Notification trigger: New quote sent to the customer.
Recipient: Notif...
New Proposal
Notification trigger: Order draft is saved by the seller for end-custom...
New permissions granted
Notification trigger: New permissions are assigned to an existing user ...
New CSP Customer / Tenant Created During Synchronization
Notification trigger: Tenant Created During Synchronization
Recipients:...
Notification new offers available
You have the option to set up a Webhook and email notification to receiv...
New Microsoft tenant created
Notification trigger: New Microsoft tenant is created; distributor and ...
Offer Provisioning Error
Notification trigger: Error during order provisioning
Recipients: User...
Offer Provision success
Notification trigger: Offer provisioning successful
Recipients: User, ...
Pending organization approval notification
When a new organization (End-customer to Reseller or Reseller to Disti) ...
Preferred currency reset notification
Notification trigger: Your preferred currency was reset to [new currenc...
Quote accepted
Notification trigger: Quote accepted by customer.
Recipient: Notific...
Quote rejected
Notification trigger: Quote “Offer you can’t refuse” rejected by Import...
Quote canceled
Notification trigger: Quote “Offer you can’t refuse” Canceled.
Recipie...
Subscriptions Successfully Renewed
Notification trigger: Subscription renewal successful
Recipients: Cust...
Subscriptions Renew Error
Notification trigger: Error during subscription renewal
Recipients: Cu...
Subscription Changed Successfully
Notification trigger: Subscription changed successfully (any change, in...
Subscription Changed Successfully - Partial Upgrade
For partial upgrades (upgraded qty < initial subscription qty) after pur...
Subscription Change Error
Notification trigger: Error during subscription change (any change, inc...
Subscription Auto Renewal
Notification trigger: Upcoming automatic renewal/expiry of the subscrip...
Status of Organization changed
Notification trigger: status of the end-customer organization changed, ...