Notification Types
Order status changed
Email Body Contains: OrderId, OrderStatus (Id), OrderStatus (Name), Rese...
Catalog Change Notifications
You have the option to set up a webhook and email notification to receiv...
Receive provisioning details by email
Notification trigger: "Please see the details of the new order below".
...
Change requested
Notification trigger: The customer requests a change to your quote.
Rec...
Expire Subscription Notification
Notification trigger: Subscription expiry date is approaching
Frequenc...
Invite user Distributor on-boarding
Notification trigger: You were invited by [Organization].
Recipients: O...
New Quote Notification
Notification trigger: New quote “Offer you can’t refuse”.
Recipient: No...
New Proposal
Notification trigger: Order draft is saved by the seller for end-custom...
New permissions granted
Notification trigger: New permissions are assigned to an existing user ...
New CSP Customer / Tenant Created During Synchronization
Notification trigger: Tenant Created During Synchronization
Recipients:...
Notification when offer availability changes
Notification trigger: “New offers now available to you”.
Recipient: Dis...
New tenant created
Notification trigger: New Microsoft tenant is created, distributor and ...
Offer Provisioning Error
Notification trigger: Error during order provisioning
Recipients: User...
Offer trial expiry
Sellers and Customers will receive a reminder that an active trial offer...
Order Notifications
There are four ways of automatic notifications send to the recipient whe...
Offer Provision success
Notification trigger: Offer provisioning successful
Recipients: User, ...
Pending organization approval notification
When a new organization (End-customer to Reseller or Reseller to Disti) ...
Purchase notification
Notification trigger: Order submitted for provisioning
Recipients: Us...
Preferred currency reset notification
Notification trigger: Your preferred currency was reset to [new currenc...
Quote accepted
Notification trigger: Quote “Offer you can’t refuse” accepted.
Recipien...
Quote rejected
Notification trigger: Quote “Offer you can’t refuse” rejected by Import...
Quote canceled
Notification trigger: Quote “Offer you can’t refuse” Canceled.
Recipie...
Subscriptions Successfully Renewed
Notification trigger: Subscription renewal successful
Recipients: Cust...
Subscriptions Renew Error
Notification trigger: Error during subscription renewal
Recipients: Cu...
Subscription Changed Successfully
Notification trigger: Subscription changed successfully (any change, in...
Subscription Change Error
Notification trigger: Error during subscription change (any change, inc...
Subscription Auto Renewal
Notification trigger: Upcoming automatic renewal of the subscription
R...
Status of Organization changed
Notification trigger: status of the end-customer organization changed, ...
The new customer has been registered
Notification trigger: New end-customer’s user logs into the portal for ...
User Invitation
Notification trigger: New user is invited (to any organization)
Recipi...