Notification Types

Invoice Status Changed
Introduction This notification serves as a valuable tool to keep you inf...
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'Order Pending Approval' Notification Event
Introduction The OrderPendingApproval' notification event acts as an ale...
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Custom Date Scheduled Order Cancellation
When scheduled change is canceled on a custom date, platform creates a ...
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Disclaimer About Expected Provisioning Time
When users submit an order, a disclaimer notification will show that pro...
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Expire Trial Subscription Notification
The expiry notification for trial subscriptions warns users that their s...
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Offers - Become Available
When a vendor has an available product with an active offer, the platfor...
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Order Note Added
When a note is added to any order, the platform generates a notification...
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Organizations - customer approval pending
When a new organization is created, the reseller receives a notification...
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Organizations - Customer Created During Sync
When a new CSP customer or tenant is created during synchronization, the...
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Organizations - New Tenant Created
When a new Microsoft tenant is created, a notification will be sent out ...
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Organizations - Status Changed
When the status of the organization changes, such as from active to inac...
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Organizations – New Organization Signed Up
When a new end-customer user signs up into the platform for the first ti...
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Payments - Automatic Payment by Card Successful
When your card is saved successfully, the platform sends the notificatio...
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Payments – Preferred Currency Reset
When the seller disables a currency previously selected by the customer,...
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Proposal Submitted
When a seller saves an order draft for the end-customer’s review, the pl...
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Quote - Change Requested
When a customer requests a change to a quote and the quote status is set...
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Quotes - Accepted
When a customer accepts a quote, the platform sends a notification to th...
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Quotes - Canceled
When a quote is canceled by the Seller’s account manager, the platform s...
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Quotes - Rejected
When a quote is rejected by the Seller’s account manager, the platform s...
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Quotes - Sent/Received
When a new quote or a quote update is sent by an account manager, the pl...
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Receive Provisioning Details by Email
When a customer places an order, the vendor will receive an email with p...
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Scheduled Order - Created
When a Scheduled Change is planned (Custom Date, On Renewal) the platfor...
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Subscription Changed Successfully - Partial Upgrade
When a partial upgrade is performed (where the upgraded quantity is less...
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Subscriptions Changes Successful
When a subscription is successfully changed, including any status update...
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Subscriptions - Changes Failed
When an error occurs during an attempt to change a subscription, includi...
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Subscriptions - Provisioning Failed
When an error occurs during order provisioning, the platform sends a not...
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Subscriptions - Provisioning Successful
When an offer is successfully provisioned by the vendor, the platform se...
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Subscriptions - Renewal Failed
When a subscription renewal fails, the platform sends a notification to ...
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Subscriptions - Renewal Soon
When a subscription's renewal is approaching, the platform sends a remin...
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Subscriptions - Renewal Successful
Introduction When a subscription renewal is successful, by default the p...
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