Notifications
Notification Settings Levels
There are two levels of notifications settings:
'Distributor Level'
'Re...
Disclaimer about expected provisioning time
When users submit an order, a disclaimer notification will show that pro...
Warning in trial expiry notification
Expiry notification for trial subscriptions now warns the user that the ...
Receive provisioning details by email
Notification trigger: "Please see the details of the new order below".
...
Show multiple billing cycles per order item in notifications
When Customers receive email notifications displaying prices of order it...
Change requested
Notification trigger: The customer requests a change to your quote.
Rec...
Expire Subscription Notification
Notification trigger: Subscription expiry date is approaching
Frequenc...
Invite user Distributor on-boarding
Notification trigger: You were invited by [Organization].
Recipients: O...
New Quote Notification
Notification trigger: New quote “Offer you can’t refuse”.
Recipient: No...
New Proposal
Notification trigger: Order draft is saved by the seller for end-custom...
Notification settings
Distributor Admin has the possibility (1) toggle all notifications sent ...
New permissions granted
Notification trigger: New permissions are assigned to an existing user ...
How to reset notification settings to default?
Distributor Admin, Seller Admin can reset all notification settings to d...
New CSP Customer / Tenant Created During Synchronization
Notification trigger: Tenant Created During Synchronization
Recipients:...
How to apply distributor's branding to notifications?
Distributor admin can send all notifications to sellers and their end-cu...
Notification when offer availability changes
Notification trigger: “New offers now available to you”.
Recipient: Dis...
New tenant created
Notification trigger: New Microsoft tenant is created, distributor and ...
Offer Provisioning Error
Notification trigger: Error during order provisioning
Recipients: User...
Offer trial expiry
Sellers and Customers will receive a reminder that an active trial offer...
Order Notifications
There are four ways of automatic notifications send to the recipient whe...
Offer Provision success
Notification trigger: Offer provisioning successful
Recipients: User, ...
Pending organization approval notification
When a new organization (End-customer to Reseller or Reseller to Disti) ...
Purchase notification
Notification trigger: Order submitted for provisioning
Recipients: Us...
Preferred currency reset notification
Notification trigger: Your preferred currency was reset to [new currenc...
Quote accepted
Notification trigger: Quote “Offer you can’t refuse” accepted.
Recipien...
Quote rejected
Notification trigger: Quote “Offer you can’t refuse” rejected by Import...
Quote canceled
Notification trigger: Quote “Offer you can’t refuse” Canceled.
Recipie...
Subscriptions Successfully Renewed
Notification trigger: Subscription renewal successful
Recipients: Cust...
Subscriptions Renew Error
Notification trigger: Error during subscription renewal
Recipients: Cu...
Subscription Changed Successfully
Notification trigger: Subscription changed successfully (any change, in...