How to apply Distributor branding to notifications?
Introduction
This article guides Distributor admins through the process of applying their branding to all notifications sent to Sellers and their Customers. It covers how to enable branded notifications to ensure consistent communication under the Distributor name and brand identity. The article emphasizes the importance of notifying Sellers about branding changes and explains the scope of branded notifications across all Seller Platforms.
In this article:
Enable Distributor Branding for Notifications
Distributor admin can send all notifications to Sellers and their Customers under Distributor name and branding to ensure consistency of all communication related to Distributor brand.
Distributor admin can toggle to require all notifications sent to Customers from their Sellers to use their branding.
Notification Settings Configuration
Navigate to the notification settings section in your Distributor admin interface:
1. Access the Settings menu
2. Select Notification Settings from the left panel
3. Locate the toggle option "Apply my branding to all notifications sent by Partners" and enable it to activate Distributor branding.
Understanding Branded Notification Scope
When a Distributor has the toggle enabled, notifications for all events from Platforms of all Sellers under the Distributor will be sent from Distributor as Sender (Sender = Distributor Organization Full Name).
The branding applies to all notification types including invoice notifications, service updates, system alerts, and customer communications. This ensures a consistent brand experience across all touchpoints with Customers and Partners.
Summary
The article explains how Distributor admins can apply their branding to all notifications sent to Sellers and Customers to maintain brand consistency. By enabling the branding toggle, all communications from Seller Platforms will use the Distributor's logo, color theme, and sender information, creating a unified brand experience across all customer communications.
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