Users Notifications - New User invited / InviteUser

Introduction

This article explains the automated invitation process when new Platform Users are invited to join an Organization. It covers the email notification system, invitation validity period, and recipient configuration options for Seller Admins managing user access.

In this article:

• Understanding the invitation notification
• Notification recipients
• Invitation validity and actions
• Webhook

Understanding the invitation notification

When a Seller Admin invites a new Platform User to any Organization, the Platform automatically sends an email notification to the invitee. This automated process ensures that new users receive timely access instructions without manual intervention.

The invitation email includes the following information:

• Name of the person who sent the invitation
• Platform URL for access
• List of Organizations the user is being invited to join
• Activate account button to complete the registration process
• REJECT INVITATION option if the user does not wish to accept

Notification recipients

The automated notification is triggered when a new Platform User is invited to the system.

Notification trigger: New user is invited

Recipients:

• To: User involved in event (the invitee)
• Cc: (optional)
• Bcc: (optional)

Invitation validity and actions

The invitation remains valid for seven days from the time it is sent. If the invitee does not accept the invitation within this period, the invitation expires and a new invitation must be sent.

Available actions for invitees:

1. Click Activate account to accept the invitation and complete account setup
2. Click REJECT INVITATION to decline access to the Organization
3. Contact support@appxite.com if unable to complete the process or if questions arise

Webhook

To learn more about the webhook related to this notification, including seeing body example and fields description, see the Webhook Documentation.

Limitations

Expired invitations cannot be reactivated. If an invitation expires after seven days, the Seller Admin must send a new invitation to the Platform User.

Summary

The Platform automatically sends email invitations to new users when they are added to an Organization. These invitations are valid for seven days and include all necessary information for account activation. Recipients can be configured on the Settings page to ensure appropriate stakeholders receive notifications about new user additions.

Related content

• Settings page
• User Roles and Permissions