Organization Notifications - Organizations - New Tenant created / NewTenantCreated

Introduction

This article explains the automatic notification system that triggers when a new Microsoft tenant is created in the platform. It covers who receives notifications, what information is included, and how to customize notification recipients. The notification ensures relevant stakeholders are informed immediately when new tenant creation occurs.

In this article:

• Notification Trigger and Recipients
• Notification Content Details
• Customizing Notification Recipients
• Webhook

Notification Trigger and Recipients

The notification system automatically activates when a new Microsoft tenant is successfully created through the platform.

Notification Trigger

• Event: A new Microsoft tenant is created
• Timing: Immediately upon successful tenant creation
• Scope: Customer organization level

Default Recipients

The notification is sent to the following recipients:

• To: User involved in the event (the person who initiated the tenant creation)
• Cc (optional): Reseller Primary contact, Customer Primary contact
• Bcc (optional): Additional stakeholders as configured

Notification Content Details

The notification email includes essential information about the newly created Microsoft tenant to help recipients maintain proper records.

Email Structure

The notification contains the following tenant information:

• Company name: Organization name associated with the tenant
• Microsoft ID: Unique identifier for the Microsoft tenant
• Domain name: Primary domain with .onmicrosoft.com suffix
• Admin user account: Full email address, containing admin user name and domain
• Admin user password: Temporary password for initial access
• Primary contact: Designated contact person details

Welcome Message

The email includes a welcome message thanking the user for signing up for Microsoft Cloud services and emphasizing the importance of copying the provided information for future reference.

Customizing Notification Recipients

Organization administrators can modify who receives tenant creation notifications through the platform settings.

Accessing Settings

1. Navigate to the Settings page in the platform
   
2. Locate the Notification Recipients section
   
3. Configure the desired recipients for tenant creation events
   

Recipient Options

• Primary recipients: Required stakeholders who must receive notifications
• Secondary recipients: Optional contacts who should be informed
  

Webhook

To see the webhook body with all fields, their descriptions and other data, see the Webhooks Documentation.

Summary

The new tenant notification system automatically informs relevant stakeholders when Microsoft tenants are created, providing essential access credentials and contact information. This ensures proper coordination between users, resellers, and customers during the tenant provisioning process. Recipients can be customized through the platform settings to match organizational communication requirements.

Related Content

• How to Create a New Microsoft Tenant Domain for a Customer Organization?
• Settings overview