Our Support Ticketing system and Knowledge Base has separate access from the one you have for your Seller platform. If you haven't registered to access our Support Ticketing system and the Knowledge Base articles, here are the steps you have to do:
1. Open the link https://support.appxite.com
2. Click Sign in.
3. In the pop-up window, click Sign up.
4. Fill in the Sign up to AppXite form and click Sign up (use your account):
The confirmation link will be sent to your account with instructions on how to proceed.
Upon that, you will be able to access the AppXite Support Ticketing system, and view all your (as well as your organization's) requests.