FAQ
Here you can find frequently asked questions
Can AppXite make modifications to the Platform?
Yes. AppXite may change the functionality of the Platform by adding new ...
Can I Delete My Customer?
As a Distributor admin, Seller admin you can, remove the organization fr...
Can I sell my own solutions via the AppXite platform?
Yes. Additional offers can be added to the Platform by using Platform fu...
How to access the Support Ticketing system and the Knowledge Base?
Our Support Ticketing system and Knowledge Base has separate access from...
How to follow sections in the Knowledge base?
You can follow the section in the Knowledge Base. By following the secti...
How to submit a Support Ticket through Web Request?
This article will show you how to submit a Support Request ticket throug...
How to Troubleshoot Issues When Accessing an AppXite Website?
Introduction
This article serves as an in-depth guide for AppXite users ...
My business collects customer data, including personal data. What should I do to ensure compliance with data protection laws, including GDPR?
First, ensure there is a valid legal basis for processing. Then, maintai...
What are Microsoft restricted offers?
Microsoft provides "Restricted offers" to MS direct partners. A “Restric...
What Happens to My Customer Data When I End the Agreement?
Your data will be returned in a reasonably requested format. If the law ...
What is the Platform's Time Zone?
Any updates and synchronization in the platform are updated in the speci...
What is White-Label Branding?
White-Label Branding means that a user's Platform is branded under their...
Who to contact regarding data protection?
Regarding data protection please contact: dpo@appxite.com
Who to contact regarding legal questions?
Regarding legal questions contact:
E-mail: appxite.legal@appxite.com
Why is my customer receiving emails from Appxite with price information?
This notification is sent for the upcoming automatic renewal of the subs...
You require a customized URL for your portal ?
How to request custom domain name.To request a custom domain name, pleas...