FAQ

Here you can find frequently asked questions

Can I make modifications to the Platform?
No. However, you can request that AppXite carry out some modifications t...
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When will the Platform become available?
AppXite Platform will be available right after a user (1) completes the ...
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Who to contact regarding financial questions?
Regarding financial questions please contact:  E-mail: fa@appxite.com  
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Can AppXite make modifications to the Platform?
Yes. AppXite may change the functionality of the Platform by adding new ...
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Can I delete my customer?
As a Distributor admin, Seller admin you can, remove the organization fr...
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Can I sell my own solutions via the AppXite platform?
Yes. Additional offers can be added to the Platform by using Platform fu...
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Can I use my own terms on the Platform?
Platform functionalities allow users to upload and update terms and cond...
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How to request API Access
Access to public API and access keys can be requested by raising a ticke...
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Platform availability and custom domains
The AppXite Platform is available only through the PUBLIC internet. As a...
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What are Microsoft restricted offers?
Microsoft provides "Restricted offers" to MS direct partners. A “Restric...
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What happens if a customer changes information in the Microsoft Partner Center?
There is a 2-way synchronization between the Microsoft Partner Center an...
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What happens to my customer data when I end the agreement?
Your data will be returned in a reasonably requested format. If the law ...
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What is billing monthly?
The billing is monthly, meaning that if you place an order today then it...
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What is the Platform's availability?
AppXite's ultimate goal is providing full platform functionality 24/7/36...
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What is the subscription term?
The standard term is 1 (one) calendar year. However, users have the abil...
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What is White-Label billing?
When a Platform is set up and begins scaling sales, users often consider...
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What is White-Label Branding?
This means that a user's Platform is branded under their logo, name, and...
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Who to contact regarding data protection?
Regarding data protection please contact: E-mail: dpo@appxite.com  
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Who to contact regarding legal questions?
Regarding legal questions contact:  E-mail: appxite.legal@appxite.com
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Why is my customer receiving emails from Appxite with price information?
This notification is sent for the upcoming automatic renewal of the subs...
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