FAQ
Here you can find frequently asked questions
Can I make modifications to the Platform?
No. However, you can request that AppXite carry out some modifications t...
When will the Platform become available?
AppXite Platform will be available right after a user (1) completes the ...
Who to contact regarding financial questions?
Regarding financial questions please contact:
E-mail: fa@appxite.com
Can AppXite make modifications to the Platform?
Yes. AppXite may change the functionality of the Platform by adding new ...
Can I delete my customer?
As a Distributor admin, Seller admin you can, remove the organization fr...
Can I sell my own solutions via the AppXite platform?
Yes. Additional offers can be added to the Platform by using Platform fu...
Can I use my own terms on the Platform?
Platform functionalities allow users to upload and update terms and cond...
My business collects customer data, including personal data. What should I do to ensure compliance with data protection laws, including GDPR?
First, ensure there is a valid legal basis for processing. Then, maintai...
Platform availability and custom domains
The AppXite Platform is available only through the PUBLIC internet.
As a...
What are Microsoft restricted offers?
Microsoft provides "Restricted offers" to MS direct partners. A “Restric...
What happens if a customer changes information in the Microsoft Partner Center?
There is a 2-way synchronization between the Microsoft Partner Center an...
What happens to my customer data when I end the agreement?
Your data will be returned in a reasonably requested format. If the law ...
What is billing monthly?
The billing is monthly, meaning that if you place an order today then it...
What is the Platform's availability?
AppXite's ultimate goal is providing full platform functionality 24/7/36...
What is the subscription term?
The standard term is 1 (one) calendar year. However, users have the abil...
What is White-Label billing?
When a Platform is set up and begins scaling sales, users often consider...
What is White-Label Branding?
This means that a user's Platform is branded under their logo, name, and...
Who to contact regarding data protection?
Regarding data protection please contact:
E-mail: dpo@appxite.com
Who to contact regarding legal questions?
Regarding legal questions contact:
E-mail: appxite.legal@appxite.com
Why is my customer receiving emails from Appxite with price information?
This notification is sent for the upcoming automatic renewal of the subs...
You require a customized URL for your portal ?
How to request custom domain name.To request a custom domain name, pleas...