FAQ

Here you can find frequently asked questions

Can AppXite make modifications to the Platform?
Yes. AppXite may change the functionality of the Platform by adding new ...
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Can I Delete My Customer?
As a Distributor admin, Seller admin you can, remove the organization fr...
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Can I sell my own solutions via the AppXite platform?
Yes. Additional offers can be added to the Platform by using Platform fu...
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How to access the Support Ticketing system and the Knowledge Base?
Our Support Ticketing system and Knowledge Base has separate access from...
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How to follow sections in the Knowledge base?
You can follow the section in the Knowledge Base. By following the secti...
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How to submit a Support Ticket through Web Request?
This article will show you how to submit a Support Request ticket throug...
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How to Troubleshoot Issues When Accessing an AppXite Website?
Introduction This article serves as an in-depth guide for AppXite users ...
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What are Microsoft restricted offers?
Microsoft provides "Restricted offers" to MS direct partners. A “Restric...
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What Happens to My Customer Data When I End the Agreement?
Your data will be returned in a reasonably requested format. If the law ...
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What is the Platform's Time Zone?
Any updates and synchronization in the platform are updated in the speci...
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What is White-Label Branding?
White-Label Branding means that a user's Platform is branded under their...
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Who to contact regarding data protection?
Regarding data protection please contact: dpo@appxite.com
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Who to contact regarding legal questions?
Regarding legal questions contact:  E-mail: appxite.legal@appxite.com
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Why is my customer receiving emails from Appxite with price information?
This notification is sent for the upcoming automatic renewal of the subs...
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You require a customized URL for your portal ?
How to request custom domain name.To request a custom domain name, pleas...
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