How Do NCE Trial Subscriptions Work?

Legacy or non-NCE licenses do not display the NCE tag on their logo.

How Does It Work?

After purchasing the license, the request to turn off the auto-renewal is being processed by the Microsoft Partner Center.
The overall process is as follows:

How Does It Look?

Once the order is provisioned, the NCE trial subscription will appear under the "Subscriptions" tab.
In this view, there will be no option to enable or disable auto-renew, as it is disabled by default. This is consistent for all NCE trial licenses.

What To Do if You Want To Upgrade the License From a Trial to a Paid Subscription?

If the customer wants to convert their NCE trial subscription to a paid one, the reseller can take the following actions:

1. If the trial has expired: The reseller or customer must purchase a paid subscription by visiting the Catalog and selecting a paid type offer.
   

If the customer attempts to modify the terms of an NCE order in a way that does not comply with Microsoft's guidelines, the following error message will be displayed:

Relevant Information

Automation to turn off auto-renewal for trial subscriptions cannot be executed if the customer’s account is under review by Microsoft. During this review period, Microsoft restricts any subscription updates.

When attempting to make changes, customers will typically see the following message:

“Your customer account is currently under review. Check back in a few days. Your patience is appreciated during this time. Learn more at https://aka.ms/AA8lpeh.”

If this occurs, please contact Microsoft Support for further assistance.

Summary

New Commerce Experience trial Subscriptions provisioned through the Platform have automatic renewal disabled by default. You can identify New Commerce Experience Subscriptions by the New Commerce Experience tag on the Product logo. Once provisioned, these trial Subscriptions appear under the SUBSCRIPTIONS tab with no option to enable or disable auto-renewal in the Platform. To convert a trial to a paid Subscription, Sellers can purchase a new paid Subscription from the catalog after expiration. Note that automation to disable auto-renewal cannot execute if the Customer account is under review by Microsoft, and any changes during this period must be handled through Microsoft Support.