One-time subscription expiry status

Introduction

This article explains how One-Time Subscription expiry status works in the Platform and how to view your One-Time Subscriptions. Understanding expiry dates will help you manage One-Time Subscriptions effectively.

In this article:

• How One-Time Subscription expiry works
• How to view One-Time Subscriptions

How One-Time Subscription expiry works

The status of One-Time Subscriptions that have expired is automatically changed to the corresponding status in the Platform. The Subscription end date for One-Time Subscriptions matches their actual expiry date based on their Term Duration.

Example: A one-year License purchased on January 1, 2021, will have a Subscription end date of January 1, 2022. One-Time Subscriptions will be disabled automatically after their end date.

How to view One-Time Subscriptions

To access One-Time Subscriptions in the Platform:

1. Log in on behalf of the Customer Organization (for Sellers) or log in to your Organization (for Customers).
2. Navigate to the SUBSCRIPTIONS tab.
3. From the Subscription type dropdown menu, select One time.
4. The list of One-Time Subscriptions will be displayed.

Summary

One-Time Subscriptions automatically expire based on their Term Duration, with the end date matching the actual expiry date calculated from the purchase date. Once expired, these Subscriptions are disabled in the Platform and their status is updated accordingly. You can view all One-Time Subscriptions by selecting the One time filter in the Subscription type dropdown menu on the SUBSCRIPTIONS tab.