Adobe subscription update error: "Failed to get subscription details due to: Invalid Customer or Subscription ID"
This article delineates the scenario in which an order fails for an Adobe subscription with the specific error message: "Completed With Errors: Failed to get subscription details due to: Invalid Customer or Subscription ID".
If you encounter an order failure accompanied by this error message:
Furthermore, if you have received an email similar to this:
Note! There is probably an issue on Adobe's end concerning your association with the reseller, even if you are a customer.
If you are a customer, kindly contact your reseller or our support team at support@appxite.com
Should you be a reseller, please liaise with Adobe to ascertain the customer's status and review its configuration. Alternatively, reach out to the support team at support@appxite.com.
0
0
Was this article helpful?
0 out of 0 found this helpful
Add comment
Please sign in to leave a comment.