How to add products in Catalog?

Introduction

This article describes how Sellers and Distributors can add products to the Catalog and organize them effectively for their customers. Both user types can access catalog management functionality, though the interface labels differ slightly between roles. When accessing the catalog, Distributors will see the Partner Catalogs option, while Sellers will see the Customer Catalogs option.

In this article:

Select Catalog Type

Navigate to CatalogPartner Catalogs (for Distributors) or Customer Catalogs (for Sellers). You can either choose an existing catalog from the list or create a new one.

To streamline catalog organization, the list of unpublished items is conveniently located in the left panel adjacent to "All Products." You can switch between the catalog and filters seamlessly within the interface using the Partner/Customer Catalogs selection option.

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Sort Products into Categories

Use the drag and drop functionality to sort products into appropriate categories. This organization method allows you to create a logical structure for your catalog that makes sense for your customers.

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NOTE! If a product is not added to any categories (doesn't have a category tag), it will not be available to customers. Products must be categorized to appear in the customer-facing catalog.

Select Product Offers

When you have multiple offers under a single product, selecting the product will display a pop-up window. This interface gives you the option to choose specific offerings or select all available offerings. By default, all offerings are selected, but you can exclude certain offerings by unchecking the corresponding boxes.

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Repeat this process for each product until you have made all necessary changes to your selected catalog.

WARNING! You can only select or deselect offers under a product that has been assigned to a category. If a product doesn't belong to any category, you must first add it to a category before you can manage its individual offers.

Understanding Product Availability Issues

Products with Prohibition Signs

Products displaying a prohibition sign will not appear in the Product Catalog because they are "Unavailable in your country, industry, or contract." For more detailed information about this restriction, read the Product Unavailable Badge Description article.

Products Not Provided by Seller

Products showing the message "This offer is not provided, please contact the seller to get more information about this offer" indicate that the Seller has not added this product to the categories available for the Customer. To enable access to this product, it must be added to one of the available categories.

NOTE! These availability issues are typically resolved by ensuring proper product categorization and verifying that all necessary products are included in the appropriate customer segments.

Limitations

  • Products must be assigned to at least one category to be visible to customers
  • Offer selection is only possible for products that have been categorized
  • Some products may be restricted based on geographic, industry, or contractual limitations

Summary

Adding products to your catalog involves selecting the appropriate catalog type (Partner or Customer Catalogs), organizing products into logical categories using drag and drop functionality, and managing individual product offers as needed. Proper categorization is essential for product visibility, and understanding availability restrictions helps ensure customers can access the products they need.

The streamlined interface design makes it easy to manage large product catalogs while maintaining organization and ensuring products are properly distributed to the intended audience.

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