Release Notes 196
AI Assistant on Help Center page
The AppXite Help Center now features a built-in AI assistant — Mia — designed to provide instant, intelligent support. Mia helps users quickly find answers using our knowledge base and API documentation. If further assistance is needed, Mia can connect you with our support team or suggest escalation when appropriate. Ongoing improvements and training will continue to improve its accuracy and responsiveness.
Visit the Help Center to start using Mia for faster, smarter support.
Learn more: Appxite Help Center page
Modern Organizations View
The Organizations section has been upgraded with a more intuitive and flexible interface, including export options for selected or all organizations, improved grid navigation, column resizing, and the ability to reorder and save layout preferences. Key fields like Organization Name, Profile, and Subscription Count are clickable, while sorting and filter icons appear on hover. New columns such as Organization ID, Reference Number and Created On have been added. Visual updates include colored status indicators, updated button styling, and faster tooltips, all designed to streamline navigation and management of organization data.
Learn more: Modern organization view
Invoice per Order
The platform now supports a new Per Order invoice generation option for specific vendor offers (one-time and perpetual licenses), allowing partners greater billing flexibility and control. When enabled on vendor contract level, an invoice is created per individual order upon successful provisioning.
Learn more: Invoice per order
New Vendor Contact Section
The Customer Contacts page has been expanded with a new Vendor Contact section, enabling users to create, edit, and delete vendor-specific contacts. Vendor Contact has been added with a “Create new” button that opens a slide-out form requiring all fields, including a vendor dropdown. Once saved, the contact appears under the Vendor Contact list. Users can edit existing vendor contacts through a multi-action menu, where changes become visible immediately after saving.
Learn more: Vendor-specific notifications
Activity History Retention Settings
The platform now limits the storage duration of Activity History. A new Activity History section under Reseller Settings allows eligible users to manage how long activity history is stored using a dropdown with options from 1 to 5 years or "unlimited." For existing partners, the default remains "unlimited," while new partners will have a default of 4 years. Starting from January 1, 2026, users will be not able to select the "unlimited" option, and all organizations with the "unlimited" set will be updated to "4 years" by default unless manually changed.
Learn more: Activity History: tracking Platform changes
Organizations API v2 Update
The Organizations API v2 has been updated with new optional parameters to improve filtering and performance. A new CustomerStatus parameter allows users to filter organizations by their status during the request stage—for example, passing CustomerStatus:New will return only organizations with a "New" status. Additionally, an optional includeIndustries parameter has been introduced. When set to false, industry-related data (CustomerIndustries) is excluded from the response to improve performance. By default, includeIndustries is set to false.
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