Subscription Notifications - Subscriptions - expired (All) / ExpireSubscriptionNotificationAll
Introduction
This article guides customers through understanding and managing subscription expiration notifications in the AppXite platform. It covers how to interpret expiration notices, review subscription details, and take appropriate action to maintain service continuity.
In this article:
Understanding Subscription Expiration Notification
When your subscription reaches the expiration date, you will receive an automated notification email informing you of the expired subscriptions. This notification serves as an important reminder to keep a track on the subscriptions that are no longer active.
The notification will include:
- Expiration Date: The specific date when your subscription expires
- Subscription Details: Information about the affected subscription(s)
- Action Required: Clear instructions on what steps you need to take
Reviewing Subscription Details
The notification email contains a detailed table with your subscription information:
Subscription Details Table:
- SUBSCRIPTION NAME: The name/identifier of your subscription
- SUBSCRIPTION ID: Unique identifier for tracking purposes
In order to review your subscriptions, please refer to this article: Modern Subscription Grid
Webhook
To learn more about the webhook body and fields check the Webhook Documentation.
Summary
Subscription expiration notifications are critical communications that help maintain service continuity. By understanding the notification content, reviewing subscription details, and taking timely action, you can ensure uninterrupted access to your services.
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